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While chatbot technologies are always advancing and still have some areas to develop, they have made an immediate impact on the customer experience and are helping leasing teams drive occupancy and...

Google the phrase “the power of ‘and,’” and you’ll see that it’s the title of a TEDx Talk, a book about responsible businesses and even the slogan of a university...

Self-guided tours (SGTs) were inching their way towards the multifamily mainstream before the pandemic hit.Now, they’re much more common across the apartment industry.

Many apartment owners and operators may be leery of offering self-guided tours, but the data indicates prospects want and use them.

The CRM and call analysis solution creates an ecosystem where leads are captured and strategically managed and where associate communication with those leads is objectively analyzed....